I-BLOG

Remember the guy I mentioned in my first blog entry about this? The guy who took the account first in this branch, has not been using this ATM/Debit Card (By the way the Debit Card still doesn’t work, it is only an ATM card)..

Old Blog Entry – Read this for the background;

So he is into a little more of banking (this time shelling out money, got a home loan). Obviously his SBI account is linked for automatic ECS debit and what happened is this;

The fella (poor) tried to use his ATM Card and had forgotten the PIN for the card by now. So he tried thrice after which it got locked. The hero goes to the bank and asks them to help reset his PIN for which the bank guy goes;

“Sir, you can try it tomorrow, it would get unlocked by then”

“Yeah, but I do not remember the PIN, can it be reset” – the guy goes blank on the thought, how the hell the blocking gets cleared after a day.

The deal is this, after 3 wrong PIN entries – it blocks the card but only for 24 hours.. Wonderful isn’t it? That’z next gen banking…

Bank personnel tells him that ‘the resetting doesn’t work at all (after staring at his monitor)’. Apparently this software also is screwed up, as he says.  So he goes, you try for entering combinations for couple more days and if it still doesn’t work then we’d have to give you a new ATM Card instead of a PIN reset!